"I am a sales professional / manager and always emphasize to the people I train the importance of quick and personable service. I left my last insurance company because they were bought out and the new service was horrible. I've always used a brokerage services because I want to see options and from the moment I contacted Tony & Roya at Neckerman I was certain my search was over. They are a great team, attentive, responsive and professional. I was able to feed in all my info online quick and easy. Inside of a day of shopping my bundled policy needs around I received a numerous competitive options and was able to make the switch immediately. Unfortunately for me we've had to file a few claims and both times they've walked me through the process, again everything was submitted online, quick and easy with great follow up. Very happy with the move, not only will I be staying but I will be referring my clients and customers Neckerman's way as well."
"Just wanted to say a huge Thank You to the Neckerman team … you have always provided excellent customer service and it’s wonderful to have a trusted resource to count on!"
S W Tait.
"I’d been with my current insurance company for 15 years but after bumping into Ryan Waite around town a number of times I picked up the phone when my insurance renewal docs landed in my inbox to see if there was a better solution out there. Ryan collected my information, talked with me about my needs and called me a day later recommendations and options. He helped me to understand the gaps in my coverage and provided guidance for the best solution possible which, at that time, wasn’t one of his solutions. It a rare find to meet an agent that cares more about the best solution for someone over making a sale. Ryan’s at the top of my list for an annual insurance review and I look forward to working with him in the future."
"Dale at Neckerman Insurance has been our agent (agency) for over 13 years. They’ve provided excellent service. Any time we’ve needed questions answered or assistance they’ve been 100% on top of it. We would have no hesitation recommending Dale at Necerkman to anyone. We’re lucky to have such a committed and honest agent and team. They’ve been an invaluable asset in helping to protect our interests."
"As a new customer at Neckerman, I have been so impressed with Ryan's prompt, professional service. He lower our rates while providing us with much better coverage than we had before, all within a couple days. Nothing but a positive experience!!"
"Dale and Neckerman's have been able to meet my coverage needs cost effectively and are super to work with . I highly recommend Dale and this company , you can trust that you will be taken care of."
"Communication quality and timeliness of quotes and services were impeccable. The details of my quotes were explained to me in just the right amount of detail, with every question answered. I just bought my first house and didn't know exactly what to expect. I felt cared for and that I was getting a great product. Highly recommend."
"The group at Neckerman has provided exceptional service for the insurance needs of my business and my personal residence. Having a local, friendly representative meet with me conveniently at my office for discussions and paperwork played a big factor in my choice with Neckerman (thank you, Kyle Fetters). I appreciate the individualized service and would highly encourage anyone to consider Neckerman for their insurance needs."
"Yesterday, Sindi completed the new policies for our 3 properties and two automobiles. We appreciate being able to have all the coverage with one company and it helps to have the umbrella coverage on all the properties as well as the automobiles. Sindi completed everything in a timely manner and the work was done as promised; despite it being her first day back from vacation. I found her to be knowledgeable, willing to follow up on specific questions and able to quickly get additional detail information and willing to make minor adjustments. Overall, I found her to be a very competent insurance professional and a very pleasant person to work with. I wouldn’t hesitate to recommend the Neckerman Agency and Sindi in particular to my friends and business associates. Thanks to you as well for recruiting, selecting and retaining competent staff."