"I've always used independent insurance agents. When I had a claim Neckerman and Cincinnati Insurance handled it as I would have, in a professional no nonsense way."
"Yesterday, Sindi completed the new policies for our 3 properties and two automobiles. We appreciate being able to have all the coverage with one company and it helps to have the umbrella coverage on all the properties as well as the automobiles. Sindi completed everything in a timely manner and the work was done as promised; despite it being her first day back from vacation. I found her to be knowledgeable, willing to follow up on specific questions and able to quickly get additional detail information and willing to make minor adjustments. Overall, I found her to be a very competent insurance professional and a very pleasant person to work with. I wouldn’t hesitate to recommend the Neckerman Agency and Sindi in particular to my friends and business associates. Thanks to you as well for recruiting, selecting and retaining competent staff."
"I am a sales professional / manager and always emphasize to the people I train the importance of quick and personable service. I left my last insurance company because they were bought out and the new service was horrible. I've always used a brokerage services because I want to see options and from the moment I contacted Tony & Roya at Neckerman I was certain my search was over. They are a great team, attentive, responsive and professional. I was able to feed in all my info online quick and easy. Inside of a day of shopping my bundled policy needs around I received a numerous competitive options and was able to make the switch immediately. Unfortunately for me we've had to file a few claims and both times they've walked me through the process, again everything was submitted online, quick and easy with great follow up. Very happy with the move, not only will I be staying but I will be referring my clients and customers Neckerman's way as well."
"You're there for me no matter what I'm going through, most recently a move. I trust you and always have. I started using Neckerman after moving to Madison and meeting Doug Dittmann. Everyone treats me as if I'm special, especially my Personal Account Manager, Roya Romaine. She’s been with me for a long time, knows what’s important to me, and makes sure my needs are addressed. No reason to change. Your service is unparalleled! Nice to have people I can trust."
"Dale at Neckerman Insurance has been our agent (agency) for over 13 years. They’ve provided excellent service. Any time we’ve needed questions answered or assistance they’ve been 100% on top of it. We would have no hesitation recommending Dale at Necerkman to anyone. We’re lucky to have such a committed and honest agent and team. They’ve been an invaluable asset in helping to protect our interests."
"Great customer service and they always shop for the best deal, along with getting you the best coverage."
"Consistently fine service. Always quick to answer questions and offer assistance."
"Very friendly and quick with response. Makes us feel welcomed and important when handling our insurance needs. Very quick and open to correcting any mistakes and reviewing our policies as needed. It's like working with a family. Met Doug Dittmann over 30 years ago when he signed us up!"
Noble & Michelle W.
"Very responsive, friendly, and knowledgeable. Willing to walk through different insurance scenarios to find what is right."
Matthew & Rebekah P.
"Just wanted to say a huge Thank You to the Neckerman team … you have always provided excellent customer service and it’s wonderful to have a trusted resource to count on!"
S W Tait.